Shipping policy

Shipping Methods & Delivery Times

We offer Standard Shipping to all locations within our service area. Delivery times typically range from 5-10 business days from the date your order is processed. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping cost will be displayed during checkout before you complete your purchase. We do not currently offer free shipping on any orders.

Order Tracking

Once your order ships, you will receive a confirmation email with your tracking number and a link to monitor your shipment's progress. You can track your order using the provided tracking number on our website.

Delivery Areas

We currently ship to all major metropolitan areas and regional centers. During checkout, you can verify if we deliver to your location by entering your postal code. Some remote or rural areas may have extended delivery times.

Delivery Requirements

For successful delivery, please ensure:

• Someone is available to receive the delivery during business hours
• Your delivery address is accurate and complete
• There is adequate access to your delivery location
• For large items, clear pathways are available

Failed Deliveries

If delivery attempts are unsuccessful due to recipient unavailability or incorrect address information, additional fees may apply for redelivery. We will contact you to arrange an alternative delivery time.

Damaged or Missing Items

Please inspect your items upon delivery. If you notice any damage or missing components, please document the issue and contact us within 48 hours at [email protected] with your order number and supporting documentation.

Assembly Services

Most of our furniture requires basic assembly. Instructions and necessary tools are included with your shipment. We do not currently offer professional assembly services.

Shipping Restrictions

Due to the nature of our products, we cannot ship to P.O. boxes or military addresses. Some oversized items may have additional shipping restrictions based on your location.

Contact Information

For any shipping-related inquiries, please contact our customer support team at [email protected]. Please include your order number in all communications for faster assistance.